Why am I getting an error message when I try to perform
Since we are integrated with your Google Apps account, there are parts of the OS system that rely on the ongoing availability of some Google services.
When a Google service is unavailable or unreachable, you will get a message in OS reading “Google API Service exception“, or something to that effect.
This can happen when interacting with one of the following OS features:

  • Login
  • Change Password
  • Manage Users
  • Calendar or Appointments
  • To Dos
  • Email
  • Or any feature that sends out an email from your account.

Google provides an Apps Status Dashboard to monitor service outages or disruption:
Google Apps Status Dashboard