The Communication Tab in the Contact Profile allows you to track the events and activities related to a Client.
Track Client Communication
The Communication Log allows you to track your communication with a client, from emails to appointments. The following elements are can be logged and reported on from the Communication Log:
Track Action Items
All tasks (To Dos) related to a Contact will also be listed in that Contact’s Communication log, along with past communication. You can create, assign, update or complete a To Do directly from the Communication Log.
See more on Managing To Dos
- Incoming Emails will not be tracked.
- Outgoing Emails will only be tracked if they are sent from within MYcarnegieOS
- Outgoing Emails will also be accessible in your ‘Sent’ Mailbox
- Standard users will be able to see their To Dos, or those that are assigned to them. Admin can view all.